Privacy policy

Personal information

Your personal information. You leave them with us, because you have to if you want to order something. But we can imagine that you would like to know why we ask for your personal information and what we do with it. We are happy to tell you that here. If you have any questions after reading this page, please let us know via our customer service. Do you want us to delete or view your data? No problem, just an email to customer service and we will take care of it!

Safe

We put all data you leave behind with us very safely under lock and key. Anyone who has nothing to do with your data simply cannot access it. If we give your data to someone else - you can read below why and when we do this - then we demand that the other person handles your data just as carefully as we do and only uses it for the purpose for which he received it. If you feel that this is not happening, please let us know via our customer service.

We use your data for various purposes. After this you can see which goals they are. We use data received from you, but also data collected by ourselves. For example, information about your visit to our website.

  • Deliver your order : for your order we need your name, e-mail address, address (es), payment details and sometimes your telephone number. With this we can deliver your order and keep you informed about your order. We also give your data to others if necessary for an order, for example to delivery services and our distribution center.
  • Your account : i n your account at Schakelparts.nl we store, among other things, the following information: your name, address (es), telephone number, e-mail address, delivery and payment details and specified information and interests (for example if we have asked you to your date of birth). Handy, because then you do not have to enter this information every time. We also store data about your previous orders and reviews you have placed. Then you can easily find it.
  • Customer service : we are happy to answer your questions by telephone and e-mail.
  • N ieuwsbrieven: j e can sign up for our various newsletters. This way you stay informed of our offers, promotions and news. We have general and personal newsletters. We compile the personal newsletters based on your data, such as previous orders.
  • Personal shopping : we have so many items in our store that we are happy to help you on your way. For example, by pointing out articles that are of interest to you. This is done on the basis of your previous visits to our website. We then look at cookies and your IP address, but also at what you previously bought from us and your interests that we know because we asked you about this. We will not give the book you just bought as a reading tip.
  • Improving our store and service : we are constantly improving our services. That is why we can use your data to ask you if you want to participate in a non-binding customer or market research. Sometimes others conduct that research for us. We give that other than your e-mail address. The other person must of course also adhere to our privacy rules. For example, your e-mail address must be deleted after the investigation.
  • Fraud : no one is waiting for fraud, including us. That is why we use customer data to investigate, prevent and combat fraud. If necessary, we provide customer data to the government.
  • Business customers and partner program : We also store contact details of our business customers and partners. If it is personal data, we treat this data just like that of our other customers.

What do we not do with your data?

We never use your data to show you different prices than to other customers. All our customers see the same prices for our items and products. We never sell your data to others .

Are your details incorrect or do you have other questions?

If something is not correct or if you want to view your data, please feel free to contact our customer service. We are available 24/7 to help you.

Cookies

Cookies are small pieces of information that are stored on your computer during the internet. The information is necessary for the proper functioning of a website. Cookies can collect personal information. Cookies from Schakelparts.nl are safe for your PC, laptop, telephone or tablet. We use cookies to recognize you when you visit us, but also to ensure that our website works properly and you can enjoy shopping. Cookies provide us with information about the use of our services. This way we can improve and adapt it to the wishes of our customers. Cookies ensure that:

  • you stay logged in and can shop undisturbed;
  • items are kept in your shopping cart;
  • you shop safely at Schakelparts.
  • you can read and write reviews and watch videos;
  • the website is fast;
  • we can detect errors and inconvenience on the website; we can test improvements;
  • we can advise you personally based on what you have previously bought and / or viewed;
  • you can parts through social media such as Facebook and Google.

How long do cookies remain?

Most of the cookies from Schakelparts.nl disappear when you close the browser. Some cookies remain for a few days to a few years. You can delete them yourself at any time via your browser.

Delete or disable cookies

You can always delete or disable cookies yourself via your browser settings. You will then no longer receive cookies while shopping on Schakelparts.nl. You can find an explanation about adjusting the cookie settings under Help in most browsers. But beware: without cookies, the website of Schakelparts.nl will work less well.

Legal story

Below you can also see the full legal story, not because we want to knock you around, but simply because it has to be done that way. We prefer to keep our story understandable and simple as you have seen above.

JB Stickers (Schakelparts.nl), located at Groeneweg 31, 5481BT in Schijndel, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

https://www. schakelparts.nl

Groeneweg 31

5481BT Schijndel

+31653296588

Personal data that we process

JB Stickers processes your personal data because you use our services and / or because you provide this data to us yourself. Below you will find an overview of the personal data that we process:

- First and last name
- Address data
- Phone number
- E-mail address
- IP address
- Bank account number

Special and / or sensitive personal data that we process

JB Stickers processes the following special and / or sensitive personal data of you:

- data from persons under the age of 16 Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via info@schakelparts.nl and we will delete this information.

For what purpose and on what basis we process personal data

JB Stickers processes your personal data for the following purposes:

- Handling your payment
- Sending our newsletter and / or advertising brochure
- To be able to call or e-mail you if this is necessary to carry out our services
- To offer you the opportunity to create an account
- To deliver goods and services to you

Automated decision making

In some cases, JB Stickers takes decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, an JB Stickers employee). JB Stickers uses the following computer programs or systems: Moneybird (for financial Administration), Webshop invoices (for creating an invoice), Prestashop / OpenCart (for the webshop and the payment links)

How long do we keep personal data

JB Stickers does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.

parts of personal data with third parties

JB Stickers will not sell your information to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. JB Stickers remains responsible for these processing operations.

Cookies, or similar techniques, that we use

JB Stickers uses cookies or similar techniques.

Cookies from Schakelparts.nl are safe for your PC, laptop, telephone or tablet. We use cookies to recognize you when you visit us, but also to ensure that our website works properly and you can enjoy shopping. Cookies provide us with information about the use of our services. This way we can improve and adapt it to the wishes of our customers. Cookies ensure that:

  • you stay logged in and can shop undisturbed;
  • items are kept in your shopping cart;
  • you shop safely at Schakelparts.
  • you can read and write reviews and watch videos;
  • the website is fast;
  • we can detect errors and inconvenience on the website; we can test improvements;
  • we can advise you personally based on what you have previously bought and / or viewed;
  • you can parts through social media like Facebook and Google.

How long do cookies remain?

Most of the cookies from Schakelparts.nl disappear when you close the browser. Some cookies remain for a few days to a few years. You can delete them yourself at any time via your browser.

Delete or disable cookies

You can always delete or disable cookies yourself via your browser settings. You will then no longer receive cookies while shopping on Schakelparts.nl. You can find an explanation about adjusting the cookie settings under Help in most browsers. But beware: without cookies, the website of Schakelparts.nl will work less well.

View, modify or delete data

You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization mentioned by you. If you want to exercise your right to object and / or the right to data portability or if you have other questions / comments about data processing, please send a specified request to info@schakelparts.nl. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. JB Stickers will respond to your request as soon as possible, but in any case within four weeks. JB Stickers would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

JB Stickers takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@schakelparts.nl